Article ID: 312013
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q312013
SYMPTOMS
When applications such as Microsoft SQL Mail try to use the Outlook Messaging Application Programming Interface (MAPI) message store (Mspst32.dll) to handle free threaded access, the session context is shared between multiple threads; at some point, the following call starts to fail:
pInbox->OpenEntry(...) with hr = 80040107
If Mspst32.dll is not used for access, everything appears to be properly synchronized.
CAUSE
This problem can occur if the OpenEntry call on the folder is not correctly protected by a critical section.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------------
Oct-19-2001 21:42 10.0.3409 133,448 Contab32.dll
Oct-19-2001 21:42 10.0.3318 108,872 Emablt32.dll
Oct-19-2001 21:42 10.0.3131 194,888 Emsabp32.dll
Oct-19-2001 21:42 10.0.3409 538,952 Emsmdb32.dll
Oct-19-2001 21:42 10.0.3117 125,256 Emsui32.dll
Oct-19-2001 21:42 10.0.3311 850,248 Msmapi32.dll
Oct-19-2001 21:42 10.0.3207 526,664 Mspst32.dll
Oct-19-2001 21:42 10.0.3311 735,560 Outex.dll
Oct-19-2001 21:42 10.0.2915 1,972,552 Outllibr.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbofficexppresp1fix kbofficexpsp1fix KB312013
