Microsoft KB Archive/311939

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Article ID: 311939

Article Last Modified on 3/8/2005


APPLIES TO

  • Microsoft Office X for Mac Standard Edition


This article was previously published under Q311939

SUMMARY

You can install Office v. X for Mac from the installation CD-ROM in one of two ways:

  • If you want to install all of Office v. X, it is recommended that you use the drag-and-drop method.
  • If you want to modify the Office installation, it is recommended that you use the custom install method.

Both methods install the same files. The only difference between the two methods is that the custom install method allows you to decline to install specific items.

Also available on the Microsoft Office v. X Installation CD-ROM is the Value Pack, which includes items that can enhance the Office v. X programs. Items from the Value Pack are not required to run any of the Office programs.

This article describes how to install Office v. X for Mac OS X (10.1) by using either the drag-and-drop method or the custom install, as well as how to install items from the Value Pack.

MORE INFORMATION

System Requirements for Office v. X

Before you install Office v. X, you must verify that your computer meets the following minimum system requirements for Office v. X:

  • Processor: G3, Mac OS X compatible.
  • Operating system: Mac OS X version 10.1 or later.
  • Memory: 128 megabytes (MB) of RAM.
  • Hard disk: 196 MB of available hard disk space for a default installation of Office. The hard-disk space requirement varies, according to the components that you choose to install and the amount of data that you store in Office. Also, installation of the Value Pack components requires additional hard disk space.


NOTE: The hard disk should be in Mac OS Extended (HFS+) format, the default format for Mac OS X. Although you can perform a drag-and-drop installation of Office v. X and run Office v. X from a hard disk that is in another format, Microsoft does not support such a configuration. To determine the format of your hard disk, see the Devices and Volumes tab in the Apple System Profiler.

  • Drives: A CD-ROM drive or a connection to a network if you are installing Office from a network volume.
  • Display: A monitor that can display 256 colors and a resolution of 800 x 600 or higher. A monitor that can display thousands or millions of colors and a resolution of 1024 x 768 or higher is recommended.

To use all of the features that are available in Office v. X, it is recommended that you have the following additional items and services:

  • Modem: 14.4 kilobytes per second (KBps) or higher.
  • Internet access: An Internet connection through an Internet Service Provider (ISP) or a network. Internet access might require a separate fee to an ISP; local or long-distance telephone charges might also apply.

Installation Instructions

You can install all of the Office v. X components at once or install only those components that you select.

NOTES:

  • Before you install Office v. X, turn off your virus-protection software, because it might interfere with installation. Quit any programs that are running. Also, switch to Mac OS X, if you are currently running the Classic environment (Mac OS 9).
  • After you install Office v. X, make sure that everyone who uses your computer has read/write permission to the Microsoft Office X folder on your hard disk. By doing so, you can ensure that everyone who uses your computer can use all Office X features, including the templates. To verify the permissions to a folder, open the Finder, click to select the Microsoft Office X folder, and then click Show Info on the File menu. On the pop-up menu, click Privileges. For information about setting folder permissions, see Mac Help.

To Install All Components - The Drag-and-Drop Method

  1. Insert the CD-ROM into your CD-ROM drive or DVD-ROM drive. If you are installing Office v. X from a network volume, connect to that volume.
  2. Click to select the Microsoft Office X folder, and then drag it to a location on your hard disk (for example, the Applications folder). After you drop the Microsoft Office X folder onto the hard disk, the Office v. X files are copied to the installation location.
  3. On your hard disk, double-click an Office program file, such as Microsoft Word.
  4. Follow the instructions in the Microsoft Office Setup Assistant to finish Setup.

To Install Only Selected Components - Custom Install

  1. Insert the CD-ROM into your CD-ROM drive or DVD-ROM drive. Or, if you are installing Office v. X from a network volume, connect to that volume.
  2. Double-click the Microsoft Office Installer.
  3. Click the pop-up menu that contains the words Easy Install, and then click Custom Install.
  4. Clear the check boxes next to the components that you do not want to install.
  5. On the Install Location pop-up menu, do one of the following:
    • To install Office in the Applications folder, click the name of the disk on which Mac OS X is installed.
    • To install Office in a different folder, click Select Folder, select the folder that you want, and then click Choose.


  6. Click Install. At this time, the files for the selected components are copied to your hard disk.
  7. On your hard disk, double-click an Office program file, such as Microsoft Word.
  8. Follow the instructions in the Microsoft Office Setup Assistant to finish Setup.

To Install the Value Pack

The Value Pack contains components (such as templates, fonts, clip art, and more) that supplement Microsoft Office v. X and the individual Office v. X programs. For information about components of the Value Pack, see the Guide to the Value Pack, which is located in the Value Pack folder.

To install items from the Value Pack, follow these steps:

  1. Insert the CD-ROM into your CD-ROM drive or DVD-ROM drive. Or, if you are installing Office v. X from a network volume, connect to that volume.
  2. Open the Value Pack folder, and then double-click the Value Pack Installer.
  3. In the Value Pack Installer window, click to select the check box next to each item that you want to add.
  4. Click Continue to start the installation. At this time, the files for the selected components are copied to your hard disk.

Additional informaiton

You may receive an error message that is similar to one of the following when you install, start, or update Office V. x for Mac:

Error Code 11002:2,-15


Error code - 199


Office Notification (buy Office)



If you try to update your Office V. x installation, you may receive an error message that is similar to one of the following in the Update log:

Update Error: -15 or Update Error: -15


Update Error: -14 or Update Error: -14


Update Error: -13 or Update Error: -13



This issue can occur if there are files from a previous Office for Mac installation on your hard disk drive. To resolve this issue, follow these steps:

  1. Quit any programs that are running on your computer, including anti-virus programs. Also close any network or Internet connections.
  2. If you want to save any current Office V. x configuration information, back up the files in the following folder on your hard disk drive:

    Macintosh HD/Users/<user>/Microsoft User Data

  3. Remove all Office for Mac files from your hard disk drive.

    For additional information about how to remove Microsoft Office 98 from your computer, click the following article number to view the article in the Microsoft Knowledge Base:

    179861 How to remove Microsoft Office 98 from your computer



    For additional information about how to remove Microsoft Office 2001 from your computer, click the following article number to view the article in the Microsoft Knowledge Base:

    269856 How to remove Microsoft Office 2001



    For additional information about how to remove Microsoft Office v. X from your computer, click the following article number to view the article in the Microsoft Knowledge Base:

    323675 How to manually remove Office v. X



    Note You must follow the steps for each version of Office for Mac that you have previously installed.
  4. Restart your computer, and then log on to your computer with an account with administrative privileges.
  5. Quit any programs that are running on your computer, including anti-virus programs. Also close any network or Internet connections.
  6. Install Office v. X for Mac, and then test the functionality in each Office program.
  7. Restart your computer normally.


REFERENCES

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

311993 Files that are installed with a complete installation of Office v. X for Mac (Part 1)


312129 Files that are installed with a complete installation of Office v. X for Mac (Part 2)


312172 How to remove Office v. X from your computer



Additional query words: mac OFFX WDX PPTX XLX office WD OFF PPT XL OFFXKB installation insert howto cd hlgpg Error code err msg 11002 -15 -14 -15 -199 install updates 10.1.3 10.1.4 MacOFFX PPT2001 PPTX XL2001 WD2001 WDX ENT2001 ENTX

Keywords: kbinfo KB311939



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