Article ID: 311829
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q311829
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
If you configure a Lightweight Directory Access Protocol (LDAP) server and try to search the LDAP server by opening your Address Book, clicking Tools, clicking Find, and then entering a full user name in the Display Name field in the Find dialog box, you may receive the following error messages:
-and-
-and-
-and-
where SearchString is the text you typed in the Find dialog box.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
After you install the latest Office XP Service Pack, test to see if the issue continues to occur. If the issue continues to occur, follow the steps in the "More Information" section to create the NoDisplayNameSearch registry key.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
20-Dec-2001 19:43 10.0.3618.0 47,432 Bjablr32.dll
12-Dec-2001 00:12 10.0.3604.0 108,872 Emablt32.dll
29-Nov-2001 02:21 10.0.3527.0 850,248 Msmapi32.dll
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
-------------------------------------------------------
20-Dec-2001 19:43 10.0.3618.0 47,432 Bjablr32.dll
12-Dec-2001 00:12 10.0.3604.0 108,872 Emablt32.dll
29-Nov-2001 02:21 10.0.3527.0 850,248 Msmapi32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
MORE INFORMATION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Use the following steps after you have installed the latest Office XP Service Pack:
- Quit Office XP.
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Verify that the following key exists. If it does, go to step 5.
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\LDAP
- If the key does not exist, you must create it. To do so:
- Locate and then select the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook
- Click the Edit menu, click New, and then click Key.
- Type ldap, and then press the ENTER key.
- Locate and then select the following registry key:
- Click the Edit menu, click New, and then click DWORD Value.
- Type the following name for the new value:
NoDisplayNameSearch
- Press the ENTER key.
- Right-click the new string value name, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor.
Additional query words: netscape ldap search displayname display-name Timeout auto resolve ctrl control
Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbconfig kbofficexpsp2fix kbaddressbook kbhotfixserver KB311829
