Article ID: 311823
Article Last Modified on 5/14/2007
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q311823
SYMPTOMS
If you run Outlook 2002 with the /cleanfreebusy switch, the resource scheduling options and the delegate settings may be reset.
CAUSE
This problem can occur when you run Outlook 2002 with the /cleanfreebusy switch because Outlook deletes the local free and busy message of the user in the information store, and then regenerates the local free and busy message. The resource scheduling option and the delegate information that are stored in the local free busy message are lost during the regeneration.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later:
File name Version
-------------------------
Outllib.dll 10.0.3501.0
Exsec32.dll 10.0.3228.0
Outlook.exe 10.0.3311.0
Outlph.dll 10.0.3311.0
Rm.dll 10.0.3012.0
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.
Additional query words: outlook2002 freebusy cleanfreebusy
Keywords: kbhotfixserver kbqfe kbbug kbfix kbofficexppresp1fix kbofficexpsp1fix KB311823
