Article ID: 305357
Article Last Modified on 2/28/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q305357
SYMPTOMS
At your first logon to a Windows 2000 Professional-based computer to which a Windows 2000 Server-based computer has assigned a specific screen saver, the assigned screen saver may not work. The screen saver was assigned as part of a group policy for clients.
CAUSE
This behavior can occur because the registry value that assigns the group policy Desktop properties is not created when the user logs on for the first time.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------
8/7/2001 04:21p 5.0.2195.3914 222,480 Gdi32.dll
8/7/2001 04:21p 5.0.2195.3932 707,856 Kernel32.dll
8/7/2001 04:21p 5.0.2195.3932 707,856 Kernel32.dll(uniprocessor)
8/7/2001 04:22p 5.0.2195.3914 1,642,128 Win32k.sys(uniprocessor)
8/7/2001 04:21p 5.0.2195.3914 243,472 Winsrv.dll(uniprocessor)
6/25/2001 07:17p 3.10.0.103 47,808 User.exe
8/7/2001 04:21p 5.0.2195.3914 379,664 User32.dll
8/7/2001 04:21p 5.0.2195.3873 367,888 Userenv.dll
7/23/2001 06:16p 5.0.2195.3914 1,642,128 Win32k.sys
7/17/2001 05:38p 5.0.2195.3873 178,960 Winlogon.exe
8/7/2001 04:21p 5.0.2195.3914 243,472 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to Install Multiple Windows Updates or Hotfixes with Only One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbhotfixserver KB305357
