Article ID: 304008
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q304008
SYMPTOMS
When you send a Simple Mail Transfer Protocol (SMTP) mail message by using Secure Sockets Layer (SSL) with a Post Office Protocol version 3 (POP3) account, you may receive the following error message, and the mail message may remain in the Outbox:
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name ----------------------------------------------------------- 19-Jul-2001 04:20 10.0.3117.0 342,344 Exsec32.dll 09-Jul-2001 01:56 N/A 3,584 Olk2002.mst 27-Jul-2001 16:36 10.0.3124.0 6,297,928 Outllib.dll 27-Jul-2001 16:36 10.0.3124.0 117,064 Outlph.dll 16-Jun-2001 18:05 10.0.3012.0 133,448 Rm.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.
MORE INFORMATION
This fix is included in the October 4 public update for Outlook 2002, which can be downloaded from the following Microsoft Web site. This is the recommended method for fixing this issue.
For additional information about the October 4 update, click the article number below to view the article in the Microsoft Knowledge Base:
300551 OL2002: Overview of the Outlook 2002 Public Update: October 4, 2001
NOTE: This Public Update is part of the Microsoft Office XP Service Pack 1 (SP-1), but for your convenience the Public Update also is available individually, as described in the "More Information" section of this article. If you already applied Office XP SP-1, you do not need to apply this Public Update. For additional information about the latest service pack for Microsoft Office XP, click the article number below to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
Additional query words: outgoing
Keywords: kberrmsg kbbug kbfix kbofficexppresp1fix kbqfe kbemail kbofficexpsp1fix kbaccounts kbhotfixserver KB304008