Article ID: 303848
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
- Microsoft Systems Management Server 2.0 Service Pack 1
- Microsoft Systems Management Server 2.0 Service Pack 2
- Microsoft Systems Management Server 2.0 Service Pack 3
- Microsoft Systems Management Server 2.0 Service Pack 4
This article was previously published under Q303848
SYMPTOMS
When you create a new package in the Systems Management Server (SMS) Administrator console, you cannot type more than 64 characters in the Share name box on the Data Access tab.
Note that you type a share name in the Share name box when you want to create a package share on distribution points rather than using the default SMSPKGx$ share.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SMS service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix for SMS Service Pack 3 (SP3) sites should have the following file attributes or later:
Date Time Version Size File name Platform
-------------------------------------------------------------------
01-Mar-2001 11:25 2.00.1493.3181 127,168 Sms_ppkg.dll Intel
05-Sep-2001 9:37 3,395 Update.sql Intel
01-Mar-2001 11:25 2.00.1493.3181 264,464 Sms_ppkg.dll Alpha
05-Sep-2001 9:37 3,395 Update.sql Alpha
Post-SP4 hotfix information:
Date Time Size File name Platform Version
------------------------------------------------------------------
01-Mar-2002 08:00 127,168 Sms_ppkg.dll Intel 2.0.1493.4101
26-Nov-2001 15:50 3,395 Update.sql Intel
01-Mar-2002 08:00 264,464 Sms_ppkg.dll Alpha 2.0.1493.4101
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.
After you install this hotfix, you can type up to 127 characters in the Share name box.
How to Install the Hotfix
To install the hotfix, use one of the following methods. Note that you should install the hotfix on primary site servers and computers that are running the SMS Administrator console. You do not need to install the fix on secondary site servers.
How to Use the Hotfix Installer on Site Servers and Computers That Are Running the SMS Administrator Console
NOTE: You can use this method only on Intel-based computers.
To use the hotfix installer on site servers and computers that are running the SMS Administrator console:
- Create a folder in a location that is accessible to your SMS site server or site servers.
- Log on to your site server by using an account with administrative privileges.
- Copy the Q303848.exe update file and platform folders to the new folder. The Q303848.exe file must be one folder higher than the platform folders.
- From each of the primary SMS site servers and from the computers with the SMS Administrator console installed, run Q303848.exe. Follow the prompts to install the hotfix.
How to Manually Install the Hotfix on Site Servers
To manually install the hotfix on site servers:
- Copy the hotfix folder structure to a local subfolder on your site server or to a share on your network.
- Close the SMS Administrator console and stop all SMS services.
- Replace the Sms_ppkg.dll file in the
Sms_root_folder\Bin\Platformfolder with the version of the file that you obtained from the hotfix. - Run the SQL Query Analyzer tool (Isqlw.exe). Note that you must:
- Click Change Database on the Query menu.
- Click the SMS database.
- Click Open on the File menu.
- Locate and click the Update.sql script that is included with this hotfix, and then press ENTER.
- Click Execute on the Query menu to run the script.
- Restart all SMS services.
How to Manually Install the Hotfix on Computers That Have the SMS Administrator Console Installed
To manually install the hotfix on computers that have the SMS Administrator console installed:
- Copy the hotfix folder structure to a local subfolder on your computer or to a share on your network.
- Close the SMS Administrator console.
- Replace the Sms_ppkg.dll file in the Smsadmin\Bin\
Platformfolder with the version of the file that you obtained from the hotfix.
WORKAROUND
To work around this problem, organize distribution points so that paths to package shares are less than 64 characters in length. Note that the server name is not part of the path that you type in the Share name box.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.
Additional query words: prodsms
Keywords: kbhotfixserver kbqfe kbsms200presp5fix kbsoftwaredist kbbug kbfix KB303848
