Article ID: 303413
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q303413
SYMPTOMS
When you try to add or modify objects in Active Directory, the following error message might occur:
Rebooting the server corrects the problem.
CAUSE
If a user account is locked out, a handle leak occurs if that user was logged on to a computer before the lockout and attempts to change the password. Repeated attempts to change the password when the account is locked out causes the symptom that is described earlier in this article when the handle leak exceeds 2048 handles.
You can track the handle count only by using a debugger or a user dump.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------------------
6/27/2001 12:19p 5.0.2195.3787 501,520 Lsasrv.dll(56-bit)
7/12/2001 10:05a 5.0.2195.3787 355,088 Advapi32.dll
7/12/2001 10:00a 5.0.2195.3787 519,440 Instlsa5.dll
7/12/2001 10:05a 5.0.2195.3817 142,608 Kdcsvc.dll
6/26/2001 08:15p 5.0.2195.3781 197,392 Kerberos.dll
6/26/2001 08:16p 5.0.2195.3781 69,456 Ksecdd.sys
6/27/2001 12:20p 5.0.2195.3787 501,520 Lsasrv.dll
6/26/2001 08:16p 5.0.2195.3781 33,552 Lsass.exe
7/12/2001 10:05a 5.0.2195.3826 909,072 Ntdsa.dll
7/12/2001 10:05a 5.0.2195.3848 382,224 Samsrv.dll
7/12/2001 10:05a 5.0.2195.3781 128,784 Scecli.dll
7/12/2001 10:05a 5.0.2195.3649 299,792 Scesrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words:
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbsecurity kbhotfixserver KB303413
