Article ID: 303108
Article Last Modified on 1/7/2006
APPLIES TO
- Microsoft MechWarrior 4: Black Knight
- Microsoft MechWarrior 4: Inner Sphere Mech Pak
- Microsoft MechWarrior 4: Mercenaries
- Microsoft MechWarrior 4: Vengeance
This article was previously published under Q303108
SYMPTOMS
When you try to start Microsoft MechWarrior 4, you may receive an error message that is similar to any of the following:
-or-
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CAUSE
This behavior can occur if one or more files in the MechWarrior 4 folder are damaged or missing.
RESOLUTION
To resolve this issue, follow these steps.
Step 1: Remove All MechWarrior 4.0 Programs and MechWarrior Mech Paks
To remove these programs:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- Click
your MechWarrior product
, and then click Add/Remove or Change/Remove. - Click Uninstall.
- Click to check the Remove saved games files check box.
- Follow the instructions on the screen to remove the game.
- Repeat steps 1-4 to remove the remaining MechWarrior products.
Step 2: Delete the MechWarrior Folders
To delete the MechWarrior folders:
- Click Start, and then click Find or Search.
Note If you are using Microsoft Windows 98, click Files or Folders, and if you are using Microsoft Windows XP, click All files and folders.
- In the Named box or the All or part of the file name box, type MechWarrior.
- In the Look in box, click My Computer.
- Make sure that the Include subfolders check box is selected.
- Click Find Now or Search.
- Right-click the MechWarrior folder, click Delete, and then click Yes.
- Close all the windows.
Step 3: Clean Boot the Computer
To clean boot your computer, use the appropriate method for your version of Windows:
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
267288 How to Perform a Clean Boot in Windows Millennium Edition
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
310353 How to Perform a Clean Boot in Windows XP
Step 4: Install MechWarrior 4
- Insert the MechWarrior CD into your computer's CD-ROM or DVD-ROM drive, and then follow the Setup Wizard instructions on your screen. If the Setup Wizard does not appear, complete steps 2 and 3. If the Setup Wizard appears, skip to step 4.
- Click Start, and then click Run.
- Type
drive
:setup, wheredrive
is the drive letter of your computer's CD-ROM or DVD-ROM drive. - Click Install, click Next, and then click Change.
- In the Path box, delete the existing path, and then type:
drive
:\Program Files\Microsoft Games\MechWarrior 4drive
is the drive letter of the hard disk on which you want to install MechWarrior. - Click OK, and then click Yes when you receive a prompt to create the folder.
- Click OK, and then follow the instructions on the screen to reinstall MechWarrior Vengeance.
- Repeat steps 1-7 to install other MechWarrior programs or Mech Paks.
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