Article ID: 301673
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
This article was previously published under Q301673
SYMPTOMS
When two client computers try to use the server message block (SMB) protocol to connect to the same server across a network address translation (NAT) device, the more recent client connection may reset the earlier client connection. If a client and a server that use the SMB protocol over a NAT device are copying files, that session may be reset when another client uses the SMB protocol over the same NAT device to the same server.
Note This problem does not occur when the server is running Microsoft Windows NT 4.0.
CAUSE
When a new connection is established to a server, the server checks for previous connections from the same client IP address and deletes any previous connections. Because NAT acts as a proxy for the SMB protocol by using the same IP address from the two client connection requests, the earlier connection is terminated.
RESOLUTION
Note The latest service pack is not requried to resolve this problem for Microsoft Windows Server 2003-based comptuers.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
The English version of this fix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
09-Aug-2001 17:35 5.0.2195.4110 1,685,696 Ntkrnlmp.exe
09-Aug-2001 17:35 5.0.2195.4110 1,685,312 Ntkrnlpa.exe
09-Aug-2001 17:36 5.0.2195.4110 1,705,984 Ntkrpamp.exe
09-Aug-2001 17:34 5.0.2195.4110 1,663,424 Ntoskrnl.exe
09-Aug-2001 17:34 5.0.2195.4110 237,104 Srv.sys
09-Aug-2001 17:37 5.0.2195.3805 73,488 Srvsvc.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
This fix applies only to the SMB protocol traffic over TCP NetBIOS port 139. The connectivity problem that is mentioned in this article still occurs on client computers that are running Windows 2000 or later if you make the connection with direct hosting on port 445. By default, Windows 2000 uses this port.
You can establish no more than one direct hosting client connection across a NAT device. If you must have more than one simultaneous SMB protocol, disable either direct hosting on the Windows 2000 file server or on all clients behind the NAT device.
To disable direct hosting on the server:
- Start Registry Editor.
- Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetBT\Parameters - Add the following registry value:
Value Name: SmbDeviceEnabled
Type: REG_DWORD
Value Data: 0
The default setting is 1 (enabled)
When you complete these steps, clients must use port 139 NetBIOS over TCP/IP to make a connection.
Note To permit multiple connections over the NAT device, Microsoft recommends that you use Web Distributed Authoring and Versioning (WebDAV). With this technology, you can perform standard file operations on a remote share. For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 hotfixes
Additional query words: kbBaseOS SMB server message block
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kboswin2000fix kbhotfixserver KB301673
