Article ID: 299968
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q299968
SYMPTOMS
When you log on to a Kerberos realm, the terminal server profile path and home directory may be ignored. Instead, the terminal server logon may use the regular roaming profile, and this may cause problems with profile consistency.
CAUSE
This problem can occur if the Graphical Identification and Authentication file (Msgina.dll) does not retrieve the user name before it retrieves the terminal server user properties. Note that this only makes a difference when the KDC is not running on Active Directory.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------------------------
6/28/2001 11:46p 5.0.2195.3798 332,048 Msgina.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbTermServ gina
Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbnetwork kbtermserv kbwin2000presp3fix kbwin2000sp3fix KB299968
