Article ID: 299772
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
- Microsoft Systems Management Server 2.0 Service Pack 1
- Microsoft Systems Management Server 2.0 Service Pack 2
- Microsoft Systems Management Server 2.0 Service Pack 3
This article was previously published under Q299772
SYMPTOMS
When you configure a Systems Management Server (SMS) site with site-wide Traveling mode set to "always on", Windows NT Remote Client Installation does not work and the following message is logged in the Ccm.log file if logging is enabled:
CAUSE
The following scenario causes Client Configuration Requests (CCRs) to be abandoned, therefore preventing Windows NT Remote Client Installation:
- The SMS site is configured to have Traveling mode always enabled. This is where the Traveling mode switch is set to 1. For more information, view the More Information section in this article.
- The SMS client is attempting to install on a Windows NT-based computer where the logged on user is not an administrator (low rights user).
RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.
MORE INFORMATION
The following article describes SMS Traveling mode and the SMS Support tools, Chktravl.bat and Clitravl.exe:
199114 How to Configure Traveling Mode on Client Computers
Traveling Mode is an SMS client registry setting that dictates the SMS client behavior for mobile clients when they enter the boundary of a site to which they are not currently assigned. Traveling mode is discussed in the Traveling Mode section in chapter 9 of the Microsoft Systems Management Server Administrator's guide. There are three ways to modify Traveling mode, each with increasing levels of granularity:
- Using the Systems Management Control Panel plug-in.
- Using modification of the SMS client registry with the CliTravl utility which affects a single client at a time.
The hotfix modifies the CCM design to allow CCRs from new clients (that currently have no SMS client components installed), to have the SMS client remotely installed. Other Traveling mode site settings are not affected.
Additional query words: prodsms wide travel push
Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kbsms200presp4fix KB299772
