Microsoft KB Archive/299048

Knowledge Base

Error message when you install either MapPoint or Streets & Trips: "Unable to locate [CD-ROM Drive]"

Article ID: 299048

Article Last Modified on 10/30/2007

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APPLIES TO

• Microsoft MapPoint 2002 Standard Edition
• Microsoft Streets & Trips 2008
• Microsoft Streets & Trips 2008 with Connected Services
• Microsoft Streets & Trips 2008 with GPS Locator
• Microsoft Streets & Trips 2002 Standard Edition

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This article was previously published under Q299048

SYMPTOMS

When you install either product listed in the "Applies to" section, you may receive the following error message:

Unable to locate [CD-ROM drive]:\osp\1033\osp.msi. Please reinsert your installation media, or restore your network connection, and select OK to continue.

If you click Cancel, you may receive an error message that resembles the following:

MapPoint install was incomplete.

Or if you reinsert the product CD, and then click OK, you may receive an error message that resembles the following:

Windows Installer: Incorrect command-line parameters.

CAUSE

This behavior can occur if you attempt to run an administrative installation by using the /a switch. This switch is not supported.

RESOLUTION

To work around this issue, follow these steps to create an administrative installation location:

1. Insert the Microsoft MapPoint or Microsoft Streets & Trips compact disc in your computer's CD-ROM or DVD-ROM drive. Hold down the SHIFT key to prevent installation from automatically starting.
2. Open a command prompt window, and then type the following

   msiexec /a X:\msmap\data.msi

   where X is the letter of your CD-ROM or DVD-ROM drive.
   
   

   The Administrative Installation Wizard starts.
3. Click Next.
4. Select a network location for the administrative installation location. For example, select \\machine\share\MapPoint.
5. Follow the Administrative Installation Wizard on-screen instructions.

When you are finished creating the administrative installation location, users can install MapPoint either through an advertisement or by browsing to the location and double-clicking Setup.exe.

MORE INFORMATION

How to make MapPoint available on the network through advertising

After you create an administrative installation location, you can make MapPoint available through advertising. Advertising is a Windows Installer method for making a program available to the user without installing it. When the user attempts to use the program, the program is installed and run.

1. On the computer of one of the users on your network, open a command prompt window.
2. Type the following command

   msiexec /jm \\machine\share\MapPoint\msmap\data.msi

   where \\machine\share\MapPoint is the administrative installation location. A shortcut is placed on the user's Start menu. When the user clicks this shortcut, MapPoint Setup is automatically started.

Keywords: kberrmsg kbprb KB299048

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