Article ID: 293918
Article Last Modified on 7/27/2006
APPLIES TO
- Microsoft Visio 2002 Standard Edition
- Microsoft Visio 2002 Professional Edition
This article was previously published under Q293918
SYMPTOMS
When you print a Microsoft Visio drawing, some of the fonts that you used in the drawing may not be printed correctly.
CAUSE
This behavior can occur if you print the drawing to a PostScript printer.
RESOLUTION
To work around this issue, set the Advanced Options settings for your PostScript printer to download True Type Fonts as Softfonts. To do this, follow these steps:
- On the File menu, click Print, and then click Properties.
- Click the Layout tab. Click Advanced.
- In the Advanced Options dialog box, under True Type Font, click Download as Softfont and then click OK three times to print your drawing.
On Microsoft Windows NT 4.0 only
- On the File menu, click Print, and then click Properties.
- Click the Font tab. Click Print as graphic.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
When you print to a PostScript printer, some of the standard TrueType fonts are mapped by the driver to printer-resident fonts. For example, Arial is mapped to Helvetica, Times New Roman is mapped to Times, and so forth. When you print from Microsoft Visio 2002, the characters that are printed are incorrect whenever text is formatted with a font that is mapped in this manner. If text is formatted with a font that is not mapped to a device font, but is instead converted to a Type 1 font and downloaded, the text is printed correctly.
REFERENCES
For more information about printing to a PostScript printer, type about support for text fonts in the Ask a question box or the Answer Wizard, and then press ENTER to view the topics. For more information about how to troubleshoot similar issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:
832366 Transparent fill in Visio shape is printed with solid fill in Office 2000 programs
321875 Description of the problems that occur when you view, edit, or print Visio 2002 drawing that contains Asian characters
315216 "Visio caused a general protection fault in module DIBENG.DLL" error message when you print a Visio 2002 drawing
818076 Printing a file that contains a Visio 2002 object causes some text in object to overprint
815620 Text does not print if you paste a Visio 2002 shape that contains text
312301 Text in Visio 2002 drawings is printed with incorrect characters
Additional query words: prb
Keywords: kbfont kbprint kbtshoot kbbug kbnofix KB293918
