Article ID: 290158
Article Last Modified on 3/22/2007
APPLIES TO
- Microsoft Office XP (Setup)
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Access 2003
- Microsoft Office Excel 2003
- Microsoft Office FrontPage 2003
- Microsoft Office Outlook 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
This article was previously published under Q290158
SUMMARY
For a Microsoft Office 2000 version of this article, see 229683.
This article contains a list of the error codes and error message texts that may appear when the Windows Installer (Msiexec.exe) is called to perform an overall process.
Note Although the error code information in this article can help you diagnose your installation, a number of problems can cause a single error message. Thus, the information in this article is only the first step for troubleshooting the possible cause of the problem.
MORE INFORMATION
The following are some examples of Windows Installer processes:
- Install the Microsoft Windows Installer (Instmsi.exe on Microsoft Windows 98 or later, and Instmsiw.exe on Microsoft Windows NT 4.0 and Windows 2000)
- Install Microsoft Office
- Apply a Windows Installer update (patch)
The error codes in the following table can be considered "Exit codes" or "Return Codes". They can be used for error-level trapping in an MS-DOS batch file or with Microsoft Systems Management Server (SMS) to find out the end result of the process.
Note You do not see the error code in the Windows Installer log file that is created by Office Setup, unless you create a verbose log file. The error code appears similar to the following at the end of the verbose log file:
MSI (c) (33:8D): MainEngineThread is returning 1603
For more information about how to create a verbose log file when you install Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
296603 How to use an Office XP Setup log file to troubleshoot Setup problems in Office XP
For more information about how to create a verbose log file when you install Office 2003, click the following article number to view the article in the Microsoft Knowledge Base:
826511 How to use a Setup log file to troubleshoot Setup problems in Office 2003
Error code Value Description
---------------------------------------------------------------------------
ERROR_SUCCESS 0 Action completed successfully.
ERROR_INVALID_DATA 13 The data is invalid.
ERROR_INVALID_PARAMETER 87 One of the parameters was invalid.
ERROR_INSTALL_SERVICE_
FAILURE 1601 The Windows Installer service could not be
accessed. Contact your support personnel
to verify that the Windows Installer
service is properly registered.
ERROR_INSTALL_USEREXIT 1602 User cancel installation.
ERROR_INSTALL_FAILURE 1603 Fatal error during installation.
ERROR_INSTALL_SUSPEND 1604 Installation suspended, incomplete.
ERROR_UNKNOWN_PRODUCT 1605 This action is only valid for products that
are currently installed.
ERROR_UNKNOWN_FEATURE 1606 Feature ID not registered.
ERROR_UNKNOWN_COMPONENT 1607 Component ID not registered.
ERROR_UNKNOWN_PROPERTY 1608 Unknown property.
ERROR_INVALID_HANDLE_
STATE 1609 Handle is in an invalid state.
ERROR_BAD_CONFIGURATION 1610 The configuration data for this product is
corrupt. Contact your support personnel.
ERROR_INDEX_ABSENT 1611 Component qualifier not present.
ERROR_INSTALL_SOURCE_
ABSENT 1612 The installation source for this product
is not available. Verify that the source
exists and that you can access it.
ERROR_INSTALL_PACKAGE_
VERSION 1613 This installation package cannot be
installed by the Windows Installer
service. You must install a Windows
service pack that contains a newer version
of the Windows Installer service.
ERROR_PRODUCT_
UNINSTALLED 1614 Product is uninstalled.
ERROR_BAD_QUERY_SYNTAX 1615 SQL query syntax invalid or unsupported.
ERROR_INVALID_FIELD 1616 Record field does not exist.
ERROR_INSTALL_ALREADY_
RUNNING 1618 Another installation is already in
progress. Complete that installation
before proceeding with this install.
ERROR_INSTALL_PACKAGE_
OPEN_FAILED 1619 This installation package could not be
opened. Verify that the package exists and
that you can access it, or contact the
application vendor to verify that this is
a valid Windows Installer package.
ERROR_INSTALL_PACKAGE_
INVALID 1620 This installation package could not be
opened. Contact the application vendor to
verify that this is a valid Windows
Installer package.
ERROR_INSTALL_UI_
FAILURE 1621 There was an error starting the Windows
Installer service user interface. Contact
your support personnel.
ERROR_INSTALL_LOG_
FAILURE 1622 Error opening installation log file.
Verify that the specified log file
location exists and is writable.
ERROR_INSTALL_LANGUAGE_
UNSUPPORTED 1623 This language of this installation package
is not supported by your system.
ERROR_INSTALL_TRANSFORM_
FAILURE 1624 Error applying transforms. Verify that
the specified transform paths are valid.
ERROR_INSTALL_PACKAGE_
REJECTED 1625 This installation is forbidden by system
policy. Contact your system administrator.
ERROR_FUNCTION_NOT_
CALLED 1626 Function could not be executed.
ERROR_FUNCTION_FAILED 1627 Function failed during execution.
ERROR_INVALID_TABLE 1628 Invalid or unknown table specified.
ERROR_DATATYPE_MISMATCH 1629 Data supplied is of wrong type.
ERROR_UNSUPPORTED_TYPE 1630 Data of this type is not supported.
ERROR_CREATE_FAILED 1631 The Windows Installer service failed to
start. Contact your support personnel.
ERROR_INSTALL_TEMP_
UNWRITABLE 1632 The temp folder is either full or
inaccessible. Verify that the temp folder
exists and that you can write to it.
ERROR_INSTALL_PLATFORM_
UNSUPPORTED 1633 This installation package is not supported
on this platform. Contact your application
vendor.
ERROR_INSTALL_NOTUSED 1634 Component not used on this machine.
ERROR_PATCH_PACKAGE_
OPEN_FAILED 1635 This patch package could not be opened.
Verify that the patch package exists and
that you can access it, or contact the
application vendor to verify that this is
a valid Windows Installer patch package.
ERROR_PATCH_PACKAGE_
INVALID 1636 This patch package could not be opened.
Contact the application vendor to verify
that this is a valid Windows Installer
patch package.
ERROR_PATCH_PACKAGE_
UNSUPPORTED 1637 This patch package cannot be processed by
the Windows Installer service. You must
install a Windows service pack that
contains a newer version of the Windows
Installer service.
ERROR_PRODUCT_VERSION 1638 Another version of this product is already
installed. Installation of this version
cannot continue. To configure or remove
the existing version of this product, use
Add/Remove Programs on the Control Panel.
ERROR_INVALID_COMMAND_
LINE 1639 Invalid command line argument. Consult the
Windows Installer SDK for detailed command
line help.
ERROR_INSTALL_REMOTE_
DISALLOWED 1640 Installation from a Terminal Server
client session not permitted for
current user.
ERROR_SUCCESS_REBOOT_
INITIATED 1641 The installer has started a reboot.
This error code not available
on Windows Installer version 1.0.
ERROR_PATCH_TARGET_
NOT_FOUND 1642 The installer cannot install the
upgrade patch because the program
being upgraded may be missing, or the
upgrade patch updates a different
version of the program. Verify that
the program to be upgraded exists on
your computer and that you have the
correct upgrade patch.
This error code is not available on
Windows Installer version 1.0.
ERROR_SUCCESS_REBOOT_
REQUIRED 3010 A restart is required to complete the
install. This does not include installs
where the ForceReboot action is run. Note
that this error will not be available until
future version of the installer.
REFERENCES
For more information, visit the following Microsoft Web site:
Additional query words: errmsg inf
Keywords: kbsetup kbpubtypekc kbmsccsearch kberrmsg kbhowto KB290158
