Knowledge Base

Infinite Loop in "IP Resolution" Task of DTS Package

Article ID: 288235

Article Last Modified on 10/18/2002

APPLIES TO

Microsoft Commerce Server 2000 Standard Edition

This article was previously published under Q288235

SYMPTOMS

When the server Internet Protocol (IP) configuration has no Domain Name System (DNS) server on the first Network Information Center (NIC) that executes the "IP Resolution" task of the Data Transformation Services (DTS) package, the IP Resolution DTS task stops responding (hangs).

WORKAROUND

To work around this problem, use a system-wide environment variable "NameServer" with the DNS server list.

RESOLUTION

To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000. This problem was first corrected in Commerce Server 2000 Service Pack 1.

MORE INFORMATION

This hotfix solves the problem in which the IP Resolution DTS task appears to hang. The apparent hang occurs because no DNS is defined on LANA0 (the first NIC in the system). When you apply this fix, the IP Resolution DTS task quits, and the following error is logged in the NT Application Event log:

Event Type:     Error
Event Source:   CSDataWareHouse
Event Category: None
Event ID:       49153
Date:           2/9/2001
Time:           17:22:51
User:           N/A
Computer:       GISKARD
Description:
Ip Resolution Task :Failed to Resolve IP addresses

To resolve the error condition, add the address(es) of the DNS server(s) in the following registry key:

HKLM\System\CurrentControlSet\Services\TCPIP\Parameters

where the value is as follows:

NameServer :REG_SZ: < space delimited list of dotted decimal IP addresses>

For additional information about this registry key, click the article number below to view the article in the Microsoft Knowledge Base:

120642 TCP/IP and NBT Configuration Parameters for Windows NT and Windows 2000

Keywords: kbbug kbfix kbqfe KB288235

Microsoft KB Archive/288235

Contents