Microsoft KB Archive/271486

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Windows Media Player 7 Media Guide May Not Be Displayed

Article ID: 271486

Article Last Modified on 10/31/2003



APPLIES TO

  • Microsoft Windows Media Player 7.0
  • Microsoft Windows Media Player 7.1



This article was previously published under Q271486

SYMPTOMS

When you start Windows Media Player 7, the program guide may not be displayed and you may see a page titled "Action canceled."

CAUSE

This issue can occur if Content Advisor is enabled on your computer because the http://www.windowsmedia.com Web page that Windows Media Player uses when it starts has no rating.

RESOLUTION

To resolve this issue, disable Content Advisor:

  1. Click Start, point to Settings, click Control Panel, and then double-click Internet Options.
  2. On the Content tab, click Disable in the Content Advisor section.
  3. When you are prompted, type the appropriate password.


Keywords: kbenv kbprb KB271486