Article ID: 270637
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 6
- Microsoft Windows NT 4.0 Service Pack 6a
- Microsoft Windows NT 4.0 Service Pack 6a
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q270637
SYMPTOMS
When you are running Windows NT 4.0 Server with Service Pack 6a (SP6a) and you install the Japanese version of IBM Netfinity, you may receive the following error message on a blue screen:
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name Platform
---------------------------------------------------
08/17/2000 08:43p 166,160 Gdi32.dll Intel
08/17/2000 08:44p 326,416 User32.dll Intel
08/21/2000 10:20p 1,254,544 Win32k.sys Intel
08/17/2000 08:44p 175,376 Winsrv.dll Intel
08/17/2000 08:42p 307,984 Gdi32.dll Alpha
08/17/2000 08:42p 577,808 User32.dll Alpha
08/21/2000 10:18p 2,054,832 Win32k.sys Alpha
08/17/2000 08:42p 314,128 Winsrv.dll Alpha
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbbug kbfix kbqfe kbhotfixserver KB270637
