Microsoft KB Archive/267393

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Acer TravelMate 720 Notebook Hangs After Hot Docking/Undocking Multiple Times

Article ID: 267393

Article Last Modified on 1/27/2007



APPLIES TO

  • Microsoft Windows Millennium Edition



This article was previously published under Q267393

SYMPTOMS

When you hot dock and then undock your Windows Millennium Edition-based Acer TravelMate 720 Notebook computer several times in succession, your computer may stop responding (hang).

RESOLUTION

To resolve this issue, contact Acer about the availability of a fix for this issue.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

For information about how to contact Acer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


MORE INFORMATION

When you view Task Manager after your computer hangs, Msgsrv32 may appear as "Not responding".

Keywords: kb3rdparty kbhardware kbprb KB267393