Microsoft KB Archive/265271

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Error Message Appears When You Use Iomega Zip Drive on Windows NT Workstation 4.0

Article ID: 265271

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Workstation 4.0 Developer Edition



This article was previously published under Q265271

SYMPTOMS

After starting a computer that is running Windows NT Workstation 4.0 and that has an Iomega Parallel Port Zip 100 drive, version 1.2 or 1.41, installed, you may receive the following error message:

Stop 0x0000000A driver scsiport.sys (corrupted file).


The error message may not cite parameters. If you remove the Zip drive, the error message no longer appears.

RESOLUTION

To resolve this behavior, do one or more of the following:

  1. Verify that the Zip drive is turned on and is connected to the parallel port.
  2. Try a different parallel port mode in the system BIOS settings.
  3. Try removing any printer drivers that might be conflicting with the Zip drive.


MORE INFORMATION

You may want to try reinstalling the Zip drivers. This procedure explains how to install the Parallel Port Zip drivers on Windows NT Workstation 4.0.

  1. Obtain Iomega Tools for Windows NT, version 1.5 or later.
  2. On the Windows NT Workstation 4.0 desktop, in Control Panel, double-click SCSI Adapters.
  3. Click Drivers, and then click Add.
  4. Click Have Disk, and then insert the first installation disk.
  5. Click OK, make sure Iomega Zip Parallel Port / Jaz Traveler Driver is selected, and then click OK.

You may be prompted with the following question: The driver(s) for this SCSI Adapter are already on the system. Do you want to use the currently installed drivers(s) or install new one(s)?

  1. Click New, and then click Yes to restart the computer.

Once the computer restarts, the drive letter should be assigned.



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


Keywords: kbprb KB265271