Knowledge Base

"Unable to load the Excel template" error message when you run the import Flowchart Data Wizard in Visio 2000

Article ID: 265122

Article Last Modified on 1/27/2007

APPLIES TO

Microsoft Visio 2000 Standard Edition
Microsoft Visio 2000 Technical Edition

This article was previously published under Q265122

SYMPTOMS

In the products listed at the beginning of this article, if you have Microsoft Excel 95 installed and you start the Import Flowchart Data Wizard, you receive the following error message:

Unable to load the Excel template. Make sure the following file was installed correctly and then try again: C:\Program Files\Visio\Solutions\Flowchart\Flowchart Data Template.xlt

Then the wizard does not continue.

CAUSE

The Flowchart Data Template.xlt file was saved in Microsoft Excel 97 format. If you have Excel 95 installed, the Import Flowchart Data Wizard tries to read the Excel 97 file, which results in the error message mentioned in the "Symptoms" section.

RESOLUTION

To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

263721 Overview of the Visio 2000 Service Release 1 (SR-1) Update

To temporarily work around this problem, open the Flowchart Data Template.xlt file in Excel 97, and then resave the file in Excel 95 format.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.

Additional query words: SR1 Template xlt

Keywords: kberrmsg KB265122

Microsoft KB Archive/265122

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