Article ID: 250298
Article Last Modified on 3/1/2007
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4
- Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 5
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT 4.0 Service Pack 1
- Microsoft Windows NT 4.0 Service Pack 2
- Microsoft Windows NT 4.0 Service Pack 3
- Microsoft Windows NT 4.0 Service Pack 4
- Microsoft Windows NT 4.0 Service Pack 5
- Microsoft Windows NT 4.0 Service Pack 6
- Microsoft Windows NT 4.0 Service Pack 6a
- Microsoft Windows NT Server 4.0 Enterprise Edition
- Microsoft Windows NT 4.0 Service Pack 4
- Microsoft Windows NT 4.0 Service Pack 5
- Microsoft Windows NT 4.0 Service Pack 6
- Microsoft Windows NT 4.0 Service Pack 6a
This article was previously published under Q250298
SYMPTOMS
When you configure settings on the Input Locales tab of the Regional Options tool, your computer may stop responding (hang). You may receive the following error message:
CAUSE
This issue can occur if you use your keyboard to add a locale.
NOTE: When the Intl.cpl file causes an exception error, Dr. Watson, or the default debug tool, does not trap the exception error because the error is handled by the Control.exe file.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform ------------------------------------------------------------- 12/02/1999 11:47a 166,160 gdi32.dll x86 12/02/1999 11:47a 326,416 user32.dll x86 11/02/1999 11:56a 1,250,896 win32k.sys x86 12/02/1999 11:47a 175,376 winsrv.dll x86 12/02/1999 11:46a 307,984 gdi32.dll Alpha 12/02/1999 11:46a 577,296 user32.dll Alpha 11/02/1999 11:55a 2,049,904 win32k.sys Alpha 12/02/1999 11:46a 314,128 winsrv.dll Alpha
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: control.exe intl.cpl
Keywords: kberrmsg kbbug kbfix kbqfe kbui kbhotfixserver KB250298