Article ID: 240658
Article Last Modified on 11/30/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Windows Vista Business
- Windows Vista Business 64-bit Edition
- Windows Vista Enterprise
- Windows Vista Enterprise 64-bit Edition
- Windows Vista Home Basic
- Windows Vista Home Basic 64-bit Edition
- Windows Vista Home Premium
- Windows Vista Home Premium 64-bit Edition
- Windows Vista Ultimate
- Windows Vista Ultimate 64-bit Edition
- Windows Vista Starter
This article was previously published under Q240658
SYMPTOMS
When you start your Windows 2000-based, Windows XP-based, or Windows Vista-based computer, you may be unable to skip the Autocheck process by pressing any key when you receive the following message
where number is a number that counts down from 10 to 0.
CAUSE
This issue can occur if your computer is connected to a Universal Serial Bus (USB) keyboard. Autocheck runs before USB support is enabled, between the point where the keyboard input is switched from legacy mode, to USB drivers. Note that this issue can occur even if your computer Basic Input/Output System (BIOS) is configured to provide legacy USB keyboard support. Because of this, the keyboard is not available when you try to skip the disk check.
RESOLUTION
To resolve this issue, install a regular keyboard, or permit Autocheck to proceed.
MORE INFORMATION
Autocheck runs during startup when Windows determines that there is a problem with the hard disk, or if your computer was improperly shut down. Microsoft does not recommended skipping this check, however, on computers with large hard disks, it may be necessary to postpone this check until a time when your server being down will be less inconvenient. This may be useful if you want to wait until after normal business hours to reduce the amount of time your server or computer is unavailable.
Keywords: kbhardware kbui kbprb KB240658
