Microsoft KB Archive/239355

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Knowledge Base


Article ID: 239355

Article Last Modified on 9/7/2001



APPLIES TO

  • Microsoft Works 2000 Standard Edition



This article was previously published under Q239355

SYMPTOMS

When you print Avery 4161 labels from the Microsoft Works 2000 Word Processor, only one label is printed on the first page of labels, the second page of labels is blank, and only one label is printed on the third page of labels.

This output sequence continues until all of the labels are printed.

CAUSE

This behavior can occur if the following conditions are true:

  • You are running Works 2000 on a Microsoft Windows NT 4.0-based computer.
  • You print the labels to either an Epson dot matrix printer or to any dot matrix printer in which the printer driver does not support custom page settings.


RESOLUTION

To resolve this issue, contact your printer manufacturer to inquire about how to obtain and install the latest printer driver for your printer.

For information about how to contact your printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


MORE INFORMATION


Additional query words: w_works works2k kbwwaddin blank

Keywords: kb3rdparty kbnofix kbprb kbprint KB239355