Article ID: 231371
Article Last Modified on 1/24/2007
APPLIES TO
- Microsoft Windows 98 Second Edition
This article was previously published under Q231371
SYMPTOMS
When you try to start an MS-DOS-based program, you may receive one of the following error messages:
CAUSE
This issue can occur if the manufacturer of your computer has optimized Windows 98 Second Edition for running Windows programs.
RESOLUTION
To resolve this issue, contact the manufacturer of your computer to inquire about the availability of a fix for this issue.
MORE INFORMATION
Original Equipment Manufacturers (OEMs) that install Windows 98 Second Edition on their computers may disable the options for starting an MS-DOS command prompt. These computers may not have the MS-DOS Prompt command on the Programs menu or the "Restart in MS-DOS Mode" option on the Shut Down Windows dialog box.
Keywords: kbenv kbprb kbui KB231371