Article ID: 229804
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT 4.0 Service Pack 4
- Microsoft Windows NT 4.0 Service Pack 4
This article was previously published under Q229804
SYMPTOMS
When you extract one of the following files from the Windows NT Service Pack 4 CD-ROM, or from the Internet, it may appear that the only file extracted are font files:
- Sp4alpha.exe
- Sp4i386.exe
- Sp5alpha.exe
- Sp5i386.exe
CAUSE
This issue can occur for any of the following reasons:
- You are viewing the files over a network connection.
- You used the /X command line switch to extract one of the files listed in the Symptoms section of this article.
RESOLUTION
Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.
Additional query words: nt4sp4 nt4sp5
Keywords: kbenv kbui kbprb KB229804
