Article ID: 224472
Article Last Modified on 7/20/2007
APPLIES TO
- Microsoft PowerPoint 2000 Standard Edition
This article was previously published under Q224472
CAUSE
Before you start the online broadcast, an Advanced Streaming Format session must be established with the NetShow server. If the NetShow server cannot fulfill this request, you will receive this error.
THINGS TO TRY
Make sure that the presenter is a member of both the Administrators group and the NetShow Administrators group on the NetShow server. Make sure that NetShow is configured and running properly on the NetShow server, and that the Presenter Machine can connect to these services. To do this, follow these steps:
- Make sure that the Sample.ASF in the
ASFROOT
directory on the NetShow server. - On the Start menu of the presenter computer, click Run. In the Open box, type the following:
mms://servername
/sample.asf
Click OK.
- The Windows Media player should play the Sample.ASF on the presenter computer. If it does not, contact your NetShow administrator or consult your NetShow documentation.
To test whether there is too much activity on the NetShow server, or whether there may be network connectivity problems between the NetShow server and the presenter computer, set up a new, online broadcast. Select one audience member and do not use a NetShow server. If this step works, then the network between the presenter computer and the NetShow server is not functioning properly, or the NetShow server is offline or configured incorrectly. In this case, contact your NetShow administrator or consult your NetShow documentation.
If the new, online broadcast involving only the presenter computer and one audience member does not work, please see the following article in the Microsoft Knowledge Base:
229951 PPT2000: Troubleshooting Online Broadcasting
MORE INFORMATION
For more information on online broadcasting in PowerPoint, please see the following page on the Microsoft World Wide Web site:
For more information on using NetShow services with PowerPoint online broadcasting, please see the following page on the Microsoft Website:
For more information on configuring NetShow server for use with Microsoft PowerPoint online broadcasting, please see the following article in the Microsoft Knowledge Base:
229826 PPT2000: Overview of Online Broadcasting with NetShow
Additional query words: OFF2000
Keywords: kbdownload kbconf kberrmsg kbprb KB224472