Err Msg: Rundll32.dll Caused a General Protection Fault in Pscript.drv |
Q221961
The information in this article applies to:
- Microsoft Windows 95
SYMPTOMS
When you attempt to install a PostScript printer driver using the Add Printer Wizard, you may receive the following error message:
Rundll32.dll caused a general protection fault in Pscript.drv.
CAUSE
This issue can occur if the following lines are present in the [Boot] section of the System.ini file:
system.drv=atmsys.drv
atmsystem.drv=system.drv
Adobe Type Manager is the program that inserts these lines.
RESOLUTION
To resolve this issue, edit the System.ini file to use the default Windows system driver. To do this, follow these steps:
- Click Start, and then click Run.
- In the Open box, type sysedit, and then click OK.
In the [Boot] section of the System.ini file, locate the following lines, and then type a semicolon (;) at the beginning of each line:
system.drv=atmsys.drv
atmsystem.drv=system.drvIn the [Boot] section of the System.ini file, type the following new line:
atm.system.drv=system.drv
- On the File menu, click Exit. When you are prompted to save current changes, click Yes.
MORE INFORMATION
For information about disabling Adobe Type Manager, see the following article in the Microsoft Knowledge Base:
Q69692 Disabling Adobe Type Manager from Windows
The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: win95 win9x gpf postscript pstscript
Keywords : kb3rdparty kbenv kberrmsg kbprint win95
Issue type : kbprb
Technology : kbWin95search kbWin95
Last Reviewed: June 13, 2001 |
