Article ID: 220887
Article Last Modified on 9/22/2005
APPLIES TO
- Microsoft Windows Media Player 6.0
This article was previously published under Q220887
SYMPTOMS
NetShow client applications, such as Microsoft Media Player, may stop streaming large files prematurely.
CAUSE
The PLAY_TIMEOUT_EVENT timer misfires early in some cases, causing an STREAM_EVENT_STOP event to be generated internally in the player before the end of the stream is actually reached.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
The English version of this fix should have the following file attributes or later:
Date Time Size File name Platform
-----------------------------------------------------------
11/03/98 04:04p 921 Eula.txt (Alpha)
02/16/99 09:11p 123,664 Qnspro.DLL (Alpha)
02/16/99 09:09p 447,760 Strmdll.dll (Alpha)
01/27/99 08:14p 80,144 Update.exe (Alpha)
02/22/99 06:55p 3,102 Update.inf (Alpha)
11/03/98 04:04p 921 Eula.txt (i386)
02/06/99 11:58p 217,984 Strmdll.dll (i386)
02/16/99 09:05p 64,960 Qnspro.DLL (i386)
01/27/99 08:13p 62,544 Update.exe (i386)
02/22/99 06:55p 3,102 Update.inf (i386)
STATUS
Microsoft has confirmed this to be a problem in Windows Media Player.
Additional query words: hotfix hot fix qfe quick engineering patch tiger
Keywords: kbbug kbfix kbqfe kbhotfixserver KB220887
