Knowledge Base

Error Message When Opening Files on Intranet Shares

Article ID: 216455

Article Last Modified on 1/24/2007

APPLIES TO

This article was previously published under Q216455

SYMPTOMS

Attempting to open a document on an intranet Web site, you may receive the following error message:

The page cannot be displayed. Cannot find server or DNS Error.

Internet Explorer cannot open the Internet Site \\servername\site address

Cannot find 'document name from '. Make sure the path or Internet address is correct.

Access is denied.

If you right-click the same link and then click "Open in New Window" you may receive the following message in a new window:

Navigation Cancelled

This behavior can occur if you do not have at least Read permission to the network share on which the document you want to open is located.

To resolve this issue, contact the share's administrator to request the proper permissions.

Keywords: kberrmsg kbprb KB216455