Article ID: 216229
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q216229
SYMPTOMS
The system will not boot after adding a 64-bit device, or the new device is not seen.
CAUSE
When the BIOS configures a device, the current settings are reported to the system by the HAL. This does not happen for devices with 64-bit Base Address Registers, even though the upper 32 bits are zeros.
This causes the system to assign new values for these resources, possibly putting them on top of another device, not yet started, but already configured by the BIOS.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attibutes or later:
Date Time Version Size File name Platform
-----------------------------------------------------------
08/28/98 04:38p 52,384 Hal.dll (x86)
08/28/98 04:38p 48,768 Hal486c.dll (x86)
08/28/98 04:39p 66,880 Halapic.dll (x86)
08/28/98 04:38p 46,112 Halast.dll (x86)
08/28/98 04:38p 82,624 Halcbus.dll (x86)
08/28/98 04:38p 80,672 Halcbusm.dll (x86)
08/28/98 04:38p 46,848 Halmca.dll (x86)
08/28/98 04:39p 68,960 Halmps.dll (x86)
08/28/98 04:39p 68,000 Halmpsm.dll (x86)
08/13/98 03:36p 79,040 Halncr.dll (x86)
08/28/98 04:38p 40,224 Haloli.dll (x86)
08/28/98 04:38p 56,960 Halsp.dll (x86)
08/28/98 04:39p 40,736 Halwyse7.dll (x86)
08/28/98 11:04a 60,928 Hal.dll (Alpha)
08/28/98 11:01a 60,928 Hal0jens.dll (Alpha)
08/28/98 11:01a 84,288 Halalcor.dll (Alpha)
08/28/98 11:02a 84,480 Halalp.dll (Alpha)
08/28/98 11:01a 79,104 Halavant.dll (Alpha)
08/28/98 11:01a 93,056 Haleb164.dll (Alpha)
08/28/98 11:01a 82,720 Haleb64p.dll (Alpha)
08/28/98 11:02a 89,824 Halflex.dll (Alpha)
08/28/98 11:02a 92,384 Halgammp.dll (Alpha)
01/27/98 04:59p 97,824 Hallego.dll (Alpha)
08/28/98 11:01a 88,128 Hallx3.dll (Alpha)
08/28/98 11:01a 82,848 Halmikas.dll (Alpha)
08/28/98 11:01a 74,112 Halnonme.dll (Alpha)
08/28/98 11:01a 99,392 Halpinna.dll (Alpha)
08/28/98 11:01a 73,856 Halqs.dll (Alpha)
08/28/98 11:01a 105,088 Halrawmp.dll (Alpha)
08/28/98 11:01a 88,480 Halsabmp.dll (Alpha)
08/28/98 11:02a 94,400 Haltimbr.dll (Alpha)
08/28/98 11:02a 92,736 Halxl.dll (Alpha)
STATUS
Microsoft has confirmed that this is a problem in Windows NT version 4.0.
Keywords: kbbug kbfix kbhardware KB216229
