Article ID: 215105
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
- Microsoft Systems Management Server 2.0 Service Pack 1
- Microsoft Systems Management Server 2.0 Service Pack 2
This article was previously published under Q215105
SYMPTOMS
After you upgrade a 16-bit Windows 3.x Systems Management Server (SMS) client to a 32-bit Microsoft operating system (such as Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT), two Advertised Programs icons are displayed in Control Panel. In addition, the Windows\Ms\Sms\Core\Bin folder contains 16-bit files.
CAUSE
This issue can occur if the SMS client installation process detects that the client is running a 32-bit operating system. Setup installs the 32-bit client components but does not remove the old 16-bit client components.
WORKAROUND
To work around this issue, manually remove the 16-bit files. To do this, follow these steps:
- On the Start menu, click Shut Down.
- Click Restart in MS-DOS mode, and then click OK.
- Delete the following files:
Winbootfolder\Ismif16.dllWinbootfolder\Smsrc16.iniWinbootfolder\Ms\Sms\Clicomp\Hinv\Hinv16.exeWinbootfolder\Ms\Sms\Clicomp\Hinv\Unhinv16.exeWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Rcclic16.exeWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Rcpoke16.exeWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Rcunin16.exeWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Idisp16.dllWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Loc16vc0.dllWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Wchat16.exeWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Wslave16.exeWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Imp16.dllWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Woudat16.dllWinbootfolder\Ms\Sms\Clicomp\Rctrl16\Smsrc16.hlpWinbootfolder\Ms\Sms\Clicomp\Rctrl16\_wlsav16.dllWinbootfolder\Ms\Sms\Clicomp\Rctrl16\_wchat16.dllWinbootfolder\Ms\Sms\Clicomp\Rctrl16\_imp16.dllWinbootfolder\Ms\Sms\Clicomp\Rctrl16\_idisp16.dllWinbootfolder\Ms\Sms\Clicomp\RemCtrl\Woudat16.dllWinbootfolder\Ms\Sms\Clicomp\RemCtrl\Loc16vc0.dllWinbootfolder\Ms\Sms\Clicomp\Sinv\Sinv16.exeWinbootfolder\Ms\Sms\Clicomp\Sinv\Unsinv16.exeWinbootfolder\Ms\Sms\Core\Bin\Boot16wn.exeWinbootfolder\Ms\Sms\Core\Bin\Clicor16.exeWinbootfolder\Ms\Sms\Core\Bin\Cliex16.dllWinbootfolder\Ms\Sms\Core\Bin\Discv16.dllWinbootfolder\Ms\Sms\Core\Bin\Smsclr16.dllWinbootfolder\Ms\Sms\Core\Bin\Launch16.exeWinbootfolder\Ms\Sms\Core\Bin\Ccim16.exeWinbootfolder\Ms\Sms\Core\Bin\Apm16svc.dllWinbootfolder\Ms\Sms\Core\Bin\Apm16sto.dllWinbootfolder\Ms\Sms\Core\Bin\Clstat16.dllWinbootfolder\Ms\Sms\Core\Bin\Apm16ran.dirWinbootfolder\Ms\Sms\Core\Bin\Apm16ran.pagWinbootfolder\Ms\Sms\Core\Bin\Apm16off.dirWinbootfolder\Ms\Sms\Core\Bin\Apm16off.pagWinbootfolder\Ms\Sms\Core\Bin\Apm16sto.stoWinbootfolder\Ms\Sms\Core\Bin\Apm16wiz.exeWinbootfolder\Ms\Sms\Core\Bin\Apm16agt.exeWinbootfolder\Ms\Sms\Core\Bin\Undist16.exeWinbootfolder\Ms\Sms\Core\Bin\Smsmon16.hlpWinbootfolder\Ms\Sms\Core\Bin\Apm16res.dllWinbootfolder\Ms\Sms\Core\Bin\pcd16.dllWinbootfolder\MS\SMS\SYSTEM\SMSRC16.cplWinbootfolder\System\Smsrc16.cpl
- Shut down and then restart the computer.
To remove the 16-bit client files automatically, use an SMS Installer script or another scripting method. These scripts can be delivered through SMS itself or by using a logon script.
Additional query words: prodsms
Keywords: kbprb KB215105
