Microsoft KB Archive/196891

OL2000: (IMO) Reasons Outlook May Access the Floppy Drive

Q196891

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The information in this article applies to:

• Microsoft Outlook 2000

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NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu, click About Microsoft Outlook. In About Microsoft Outlook, you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

For information about differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the article number below to view the article in the Microsoft Knowledge Base:

Q257824 OL2000: Differences Between Outlook and Outlook Express

SUMMARY

This article describes some of the reasons Microsoft Outlook may appear to unnecessarily access the floppy disk drive.

MORE INFORMATION

There are several reasons Outlook may try to access the floppy disk drive:

• To access a personal folder
• To save archive information
• To access a reminders sound file
• Journaling Office documents opened from diskette.

Outlook May Need to Access a Personal Folder on the Drive

To check the location of your personal folders, follow these steps:

1. If the folder list is not showing, click Folder List on the View menu.
2. Click one of your Personal Folders.
3. On the File menu, point to Folder and click "Properties For Personal Folders."
4. In the Properties dialog box, click Advanced.
5. Verify the Path to the personal folder.
6. Repeat steps 1-5 for each personal folder.

Personal folders can have different names. For example, "my archive" or even a blank name that uses a space character are valid file names. To be certain you are checking the path of every personal folder in your messaging profile, look at the Properties for each personal folder listed on the Services Tab.

Outlook May Attempt to Archive Information to the Drive

To check the location of the archive folder, follow these steps:

1. On the Tools menu, click Options.
2. Click the Other tab and then click AutoArchive.
3. Check the path to the Default Archive File.

Reminders May Need to Access a Sound File on the Drive

To check the location of the sound file, follow these steps:

1. On the Tools Menu, click Options.
2. Click the Other tab and then click Advanced Options.
3. In the Advanced Options dialog box, click Reminder Options.
4. Check the path for Play Reminder Sound.

Office Files May Have Been Opened From a Diskette

You may have opened files from other Office applications such as Word or Excel while Journaling is on for those program activities. To stop Outlook from accessing the floppy disk drive, follow these steps:

1. Click the Tools menu and then click Options.
2. On the Preferences tab, click Journal Options.
3. In Journaling Options, click to remove the check mark next to the Office applications in the Also Record Files From list.
4. Click OK and OK again to save the changes.

When you restart Outlook after deactivating Journaling for Office documents, you can then reactivate the feature.

NOTE: Due to the advanced file handling techniques employed with the Office family of applications, it is not recommended that you routinely open and save Office documents using diskettes.

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Last Reviewed: November 20, 2000 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.