Article ID: 192533
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Standard Edition
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q192533
SYMPTOMS
If an application posts a message to the user's outbox during the time the application is synchronizing the user's outbox, the MAPI spooler sends a non-delivery report (NDR) on this newly submitted message with the following error message:
Your message did not reach some or all of the intended recipients.
Subject: Extended MAPI message 11001.
Sent: 11/24/97 4:44:59 PM
The following recipient(s) could not be reached:
<RECIPIENT NAME>
No transport provider was available for delivery to this recipient.
CAUSE
This problem is caused by a logic error in the way the emsmdb32 provider handles messages posted during synchronization.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Provider
File Name Version
----------------------
Emsui32.dll 2326.0
Mspst32.dll 2326.0
Emsmdb32.dll 2326.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0, 5.0, and 5.5.
Additional query words: 8.5
Keywords: kbbug kbfix kbqfe kbhotfixserver KB192533
