Article ID: 191830
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT 4.0 Service Pack 3
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q191830
SYMPTOMS
Repeated logging on and logging off of a system without shutting down can lead to memory loss. Performance Monitor displays Handle Count and Private Bytes steadily increasing for the Winlogon.exe process. This may cause problems starting applications and can also cause profile corruption (local and roaming).
CAUSE
Memory allocated when logging on is not released when logging off.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: 1009 1450
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB191830
