Microsoft KB Archive/183321

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When You Synchronize Your H/PC the Wrong E-Mail Program Starts

Article ID: 183321

Article Last Modified on 11/26/2003



APPLIES TO

  • Microsoft Windows CE Services 2.0
  • Microsoft Windows CE Services 2.1
  • Microsoft Windows CE 2.0 for the Handheld PC
  • Microsoft Windows CE 2.1 for the Handheld PC
  • Microsoft Windows CE 2.11 for the Handheld PC
  • Microsoft Windows CE 2.12 for the Handheld PC
  • Microsoft Windows CE 3.0 for the Handheld PC
  • Microsoft Windows CE 3.01 for the Handheld PC
  • Microsoft Windows CE 3.0 for the Handheld PC Professional Edition



This article was previously published under Q183321

SYMPTOMS

When you synchronize your Handheld PC (H/PC) with your desktop computer, the wrong e-mail information service may start.

CAUSE

This behavior can occur if the e-mail information service you want is not the default in Microsoft Exchange.

RESOLUTION

To resolve this behavior, use any of the following methods:

  • On the desktop computer, open the e-mail program you want to use before you synchronize the desktop computer with your H/PC.
  • Configure the default profile in Microsoft Exchange to include the information service you want to use. For information about how to configure e-mail profiles, please see the following articles in the Microsoft Knowledge Base:

    178404 Configuring Outlook Services, Profiles, and Address Books

    147436 How to Create Multiple Microsoft Exchange Profiles


Keywords: kbenv kbprb kbemail KB183321