Article ID: 181070
Article Last Modified on 8/6/1999
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q181070
SYMPTOMS
Sending a Business fax to a contact created with Microsoft Outlook may fail.
CAUSE
The failure of the fax may occur because Outlook has been set to add a +1 the to the beginning of the Business Fax number. Some centrally managed phone systems such as PBX systems may not be able to process the +1 prefix.
RESOLUTION
If this setting conflicts with a centrally managed telephone equipment, the +1 can be omitted. To disable the addition of the +1 in new telephone numbers, follow these steps:
- Start Outlook and click Contacts on the Outlook Bar.
- On the Actions menu, point to Call Contact and then click New Call.
- Click Dialing Options.
- Click to clear the "Automatically add country code to local phone numbers" check box.
- Click OK, and then OK again to close all dialog boxes.
When you add a new telephone number to a Contact, Outlook will not add the +1 prefix.
REFERENCES
For more information about using telephone numbers with a modem, please see the following articles in the Microsoft Knowledge Base:
Additional query words: 98
Keywords: kbprb KB181070
