Article ID: 181017
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q181017
SYMPTOMS
When you try to upgrade Internet Explorer version 4.0 to version 4.01, you may receive the following error message:
CAUSE
This behavior can occur if an incorrect version of the Ctl3d32.dll file is installed on your computer.
RESOLUTION
To work around this issue, click OK every time you receive this error message.
NOTE: You may receive this error message more than once, however, this does not affect the upgrade process.
Additional query words: 4.00
Keywords: kberrmsg kbenv kbsetup kbprb KB181017