Article ID: 180680
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
This article was previously published under Q180680
SYMPTOMS
When you download a file and you click Save This Program To Disk in the File Download dialog box, you may receive the following error message:
CAUSE
This behavior can occur if you do not have enough disk space on the drive that contains the Temporary Internet Files folder.
RESOLUTION
To resolve this behavior, use one of the following methods:
- Delete unnecessary files on the drive containing the Temporary Internet Files folder.
- Delete files in the Temporary Internet Files folder. To do so in Internet Explorer 4, click Internet Options on the View menu in Internet Explorer, click Delete Files on the General tab, and then click OK. To do so in Internet Explorer 5, click Internet Options on the Tools menu, click Delete Files on the General tab, and then click OK.
- Move the Temporary Internet Files folder to a drive that has more free space. For information about how to move the Temporary Internet Files folder, see the following article in the Microsoft Knowledge Base:
172949 How to Change the Location of Temporary Internet Files
STATUS
This behavior is by design.
MORE INFORMATION
Files that you download are first stored in the Temporary Internet Files folder, and then moved to the destination folder.
Note that this error message can also appear if the server has problems sending the file because of security issues or network traffic. In this case, the file is never created in the cache because of the bad transfer.
Additional query words: full empty
Keywords: kberrmsg kbenv kbprb KB180680