Microsoft KB Archive/179889

Knowledge Base

Close Combat II/III Err Msg: Cannot Open File for Streaming

Article ID: 179889

Article Last Modified on 8/16/2005

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APPLIES TO

• Microsoft Close Combat: A Bridge Too Far
• Microsoft Close Combat III: The Russian Front

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This article was previously published under Q179889

SYMPTOMS

When you attempt to start one of the programs listed at the beginning of this article, you may receive one of the following error messages:

• Cannot open file for streaming.

  Unable to get format for stream.

  Unable to create multimedia stream sample.

CAUSE

This behavior can occur if the sound card installed on your computer is not fully compatible with the sound driver installed by DirectX Setup.

RESOLUTION

To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the sound driver for your sound card.

For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

If an updated version of the sound driver for your sound card is not available, restore your original sound driver:

1. Insert the CD-ROM for the program into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.
2. Click Start, and then click Run.
3. In the Open box, type the appropriate line for the program you are using, and then click OK
   
   Close Combat: A Bridge Too Far:

   cd-rom:\windows\directx\dxsetup.exe

   Close Combat III: The Russian Front:

   cd-rom:\directx\dxsetup.exe

   where cd-rom is the drive letter of the CD-ROM drive that contains the CD-ROM for the program.
4. Click Restore Audio Drivers.
5. Follow the instructions on the screen to finish installing the sound driver. If you are prompted to restart the computer, click Yes.

Reduce the Sound Playback Quality

1. Click Start, click Run, type dxdiag, and then click OK.
2. Click the Sound tab.
3. Under DirectX Features, move the Hardware Sound Acceleration Level slider all the way to the left. This is the No acceleration setting.
4. Click Exit, and then start the game.

To work around this issue, configure the game to start without playing the opening video clips:

1. Press and hold down the CTRL key as you double-click the The Russian Front icon on the desktop.
2. Under Media Options on the General tab, click to clear the Enable Videos (Ctrl+V) check box, and then click OK.

MORE INFORMATION

For additional information about how to use the Close Combat Options tool, click the article number below to view the article in the Microsoft Knowledge Base:

176365 Close Combat: Changing Settings Before Starting the Game

Additional query words: 2.00 3.00 abridgetoofar russianfront abtf trf close combat closecombat2 closecombat3 cc2 cc3 ccii cciii msgame

Keywords: kberrmsg kbprb kbsound kbfaq KB179889

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