Article ID: 177848
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
This article was previously published under Q177848
SYMPTOMS
When you attempt to add a file to your Favorites folder, changes to the folder may not be saved and you may not receive an error message.
CAUSE
This behavior can occur if all of the following conditions exist:
- Your computer is configured to use a common Favorites folder.
- You have uninstalled Internet Explorer version 4.0.
RESOLUTION
To resolve this issue, reinstall Internet Explorer.
NOTE: You can reinstall an earlier version of Internet Explorer to resolve this issue; Internet Explorer 4.0 is not required.
For information about reinstalling Internet Explorer 2.0, see the following article in the Microsoft Knowledge Base:
156964 Windows NT 4.0 Cannot Remove/Reinstall Internet Explorer 2.0
MORE INFORMATION
When you configure your computer to use a common Favorites folder, the registry entry for the Favorites folder may point to a folder using a specific path such as %SystemRoot%\Internet\Favorites rather than a variable path such as %UserProfile%\Favorites.
For information about configuring a common Favorites folder, see the following article in the Microsoft Knowledge Base:
158787 How to Establish a Common Favorites Folder with Windows NT
Additional query words: 4.00
Keywords: kbenv kbfaq KB177848
