Article ID: 165623
Article Last Modified on 2/27/2007
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Plus! 95 Standard Edition
This article was previously published under Q165623
SYMPTOMS
When you attempt to uninstall Microsoft Plus!, you may receive the following error message:
You then receive the following message:
As a result, no Microsoft Plus! components are uninstalled.
CAUSE
When you use the Remove All option, Microsoft Plus! attempts to uninstall the Internet Jumpstart Kit, but the Internet Jumpstart Kit has already been replaced by the Internet Connection Wizard (ICW).
RESOLUTION
To remove Microsoft Plus!, select the Add/Remove option instead of the Remove All option in Microsoft Plus! Setup and then remove all components except the Internet Jumpstart Kit.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Plus! for Windows 95 version 1.0. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
The ICW is included and installed with versions of Internet Explorer after version 2.0.
Additional query words: 3.00 ie3 ie30 ie301 ie302 4.00
Keywords: kberrmsg kbsetup KB165623