Knowledge Base

Internet Explorer Does Not Start with Extensions Off

Article ID: 165285

Article Last Modified on 12/5/2003

APPLIES TO

This article was previously published under Q165285

SYMPTOMS

When you start Internet Explorer 3.01 for Macintosh, you may receive one of the following error messages:

The application "Internet Explorer 3.01" can not be opened because an unexpected error occurred

-or-

This program can not be run on this computer

   Characteristic       Your Machine      Minimum Required
   Internet Config      Not Present       Required

When you click OK or Quit, the error message disappears and Internet Explorer 3.01 does not start.

This behavior can occur if you start your computer without loading the Internet Config extension, or without loading any extensions.

To resolve this issue, use the appropriate method:

If you started your computer without loading any extensions, restart your computer and let the extensions load.
If you started your computer without loading the Internet Config extension, restart your computer and let this extension load.

Additional query words: 3.01

Keywords: kberrmsg kbenv KB165285