Article ID: 151395
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q151395
SYMPTOMS
The Microsoft Exchange message transfer agent (MTA) may terminate unexpectedly after receiving a message over an X.400 connector from a Zoomit gateway. The following sequence of events may be logged in the application event log:
CAUSE
The Zoomit gateway may have sent a message with an improperly encoded content length. Improperly encoded messages may cause the MTA to terminate unexpectedly.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange Serverversion 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
158693 XGEN: How to Obtain Exchange Server 4.0 Service Pack 4
This problem can also be resolved by obtaining Reliable Transport Service (RTS) version 2.4.0 from Microsoft. If you currently have a Zoomit support contract, you can request a copy of RTS version 2.4.0 by sending email to RTS@Microsoft.com.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was first corrected in Microsoft Exchange Server 4.0 Service Pack 4.
MORE INFORMATION
Zoomit gateways are manufactured by Zoomit Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
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