Article ID: 127027
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q127027
SYMPTOMS
When you print to a locally attached printer, the following error message appears:
If you select Retry, the print job finishes properly.
NOTE: If this printer is shared, remote client computers do not experience this behavior.
WORKAROUND
To work around this problem:
Windows NT 4.0
- Click Start, point to Settings, and then click Printers.
- From the File menu, click Server Properties.
- On the Port tab, select the printer port (LPT1:, LPT2:, or LPT3:).
- Click Configure Port.
- Set the Transmission Retry value to 90 or greater.
Windows NT 3.5x
- Run Print Manager and click Properties from the Printer menu.
- Click Settings and set the Transmission Retry value to 90 or greater.
STATUS
Microsoft has confirmed this to be a problem in Windows NT Workstation and Server versions 3.5, 3.51, and 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: spool
Keywords: kbbug kbprint KB127027
