Microsoft KB Archive/112534

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FastTips: PageWizard Design Assistants Questions & Answers

FastTips: PageWizard Design Assistants Questions & Answers

Q112534

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The information in this article applies to:

 - Microsoft Publisher version 2.0
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SUMMARY
=======

The following is the complete contents of the FastTips Questions and
Answers article titled "Q112534: Page Wizards Questions & Answers." This
article is part of the FastTips Questions and Answers section for version
2.0 of Microsoft Publisher.

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  Microsoft(R) Product Support Services Application Note (Text File)
               Q112534: Page Wizards Questions & Answers
======================================================================
                                                   Revision Date: 03/94
                                                   3 Pages, No Disk

The following information applies to Microsoft Publisher version 2.0.

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1. Q. I am using a PageWizard design assistant and it is asking me for
      input, but it won't let me type anything. Why?

   A. With some video drivers, your PageWizard will be unable to
      accept user input. This is a problem with your video driver
      and not with Publisher. If this problem occurs, try changing
      your video driver to the VGA driver that ships with Windows.
      You may also want to contact the manufacturer of your video
      driver to obtain an updated video driver. To change your
      video driver to VGA, use the following seven-step procedure:

      1. Run Windows Setup.

      2. From the Options menu, choose Change System Settings.

      3. Select the VGA display driver.

      4. If prompted, insert the appropriate Windows disks.

      5. If given the option to install a new video driver or to
         use the current one, choose Install New.

      6. Insert the appropriate disks.

      7. Restart Windows.

      For more information about installing video drivers, refer
      to your "Microsoft Windows User's Guide," or contact
      Microsoft Windows Product Support Services at (425) 637-7098.

2. Q. My PageWizard design assistant is giving me a "Zikes" error. What
      does this mean?

   A. The Zikes error message indicates that there is a problem
      running the PageWizard. The problem could be related to your
      video driver, printer driver, or system settings. For
      more information about configuring your system optimally for
      running Publisher and for general troubleshooting tips
      for Publisher, please order article Q112666 from the Microsoft
      Publisher FastTips Catalog.

3. Q. I am getting the error message that Publisher cannot
      communicate with WordArt. How do I fix this problem?

   A. There are three possible reasons why you might get this error
      message:

      1. You do not have enough RAM in your computer. Publisher
         has a requirement of 4 megabytes (MB) to operate. Without 4
         megabytes (MB) of RAM, Publisher's PageWizard design assistants
         will be unable to access WordArt.

         -or-

      2. WordArt is not installed, or has been removed from your
         system. If this is the case, re-install Publisher. This
         will correct the problem.

         -or-

      3. The WordArt information in your OLE Registration Database
         has become corrupted. If this appears to be the case,
         contact Microsoft Publisher Product Support Services at (425)
         635-7140 for additional assistance.

4. Q. I am getting an error message saying that Publisher is busy
      doing something else. What is Publisher busy doing?

   A. This error message indicates that there is a problem running
      a PageWizard design assistant. The problem could be related to
      your video driver, printer driver, or system settings. For more
      information about configuring your system optimally for running
      Publisher and for general troubleshooting tips for Publisher,
      please order article Q112666 from the Microsoft Publisher FastTips
      Catalog.


5. Q. When I use my PageWizard design assistant, it says that it is
      going to substitute another font or picture. Why is it doing that?

   A. If you do not have the font that the PageWizard is
      attempting to use, the PageWizard will substitute a different
      font. PageWizards only use the fonts that are included with
      Windows and with Publisher. Check your Fonts option in Control
      Panel to determine if all of your Publisher and Windows fonts are
      installed. If they are not, reinstall the fonts that are missing.

      If you deleted, moved, or did not install your Publisher
      clip-art images, the PageWizard will substitute a picture for the
      one it wants to use. To remedy this problem, reinstall
      the Publisher clip-art images by using the Custom Setup option for
      Publisher.

6. Q. My PageWizard design assistant stopped working. How can I get it
      working again?

   A. This problem could be related to your video driver, printer driver,
      or system settings. For more information about configuring your
      system optimally for running Publisher and for general
      troubleshooting tips for Publisher, please order article Q112666 from
      the Microsoft Publisher FastTips Catalog.

7. Q. When I use a PageWizard design assistant, the display is
      corrupted. Why?

   A. If the on-screen dialog boxes for your Publisher PageWizard
      are corrupted, it usually means that your video driver
      does not support the Windows calls that Publisher is making
      to the video driver. The video driver is a piece of software
      that controls what you see on your screen in Windows.

      To test this problem, switch to the VGA video driver that
      ships with Windows, using the following seven-step procedure:

      1. Run Windows Setup.

      2. From the Options menu, choose Change System Settings.

      3. Select the VGA display driver.

      4. If prompted, insert the appropriate Windows disks.

      5. If given the option to install a new video driver or to
         use the current one, choose Install New.

      6. Insert the appropriate disks.

      7. Restart Windows.

      After installing the VGA driver, run Publisher to see if the
      problem is remedied. If it is, contact the manufacturer
      of your video driver for an updated version.

8. Q. I selected a different language for my PageWizard design
      assistant, but it doesn't translate my text into that language.
      Why?

   A. The language section refers to the language the PageWizard questions
      will be in. It does not refer to the language to which the PageWizard
      will translate your text. Publisher does not have the ability to
      translate your text into another language.

Additional query words: 2.00 q&a fast tips fastips page wizard word art
ole object linking and embedding object-linking-and-embedding