Article ID: 842110
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
SYMPTOMS
When you use a Sony Ericsson T68i mobile phone that uses an R301 or later profile to log on to Microsoft Exchange Server 2003 by using Outlook Mobile Access, and then you call a contact, you receive an error message from the mobile phone that is similar to the following:
CAUSE
This problem occurs because Wireless Telephony Application Interface (WTAI) call functionality is not enabled in Outlook Mobile Access for Sony Ericsson T68i mobile phones that support WTAI and use a R301 or later profile.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Exchange Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest updates and service packs for Exchange Server 2003
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Exchange Server 2003 Service Pack 1 (SP1).
MORE INFORMATION
For more information about Outlook Mobile Access and Exchange 2003, visit the following Microsoft Web site:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbexchange2003sp1fix kbbug kbfix KB842110
