Article ID: 278991
Article Last Modified on 1/29/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q278991
SYMPTOMS
After you run the Inbox Repair tool, you may not be able to move folders or messages to the Personal Folders (.pst) file or save messages that are in the repaired .pst file as an .mfg file.
When you attempt to move a folder to a new .pst file, you may receive the following error message:
This error message does not apply to the .pst file because the .pst file does not have a permissions tab.
When you attempt to move a message to a new .pst file, you may receive the following error message:
When you attempt to save a message as an .msg file, you may receive the following error message:
WORKAROUND
To work around this behavior and successfully retain your messages, you can use one or more of the following methods:
- You can move or drag messages or folders to a new .pst file.
-or-
- If you cannot move or drag the messages or the folders, try to forward the message to yourself.
-or-
- Click File Save As to save messages in Outlook, create a new folder, and then import the saved message into the new folder.
Keywords: kbprb KB278991