Microsoft KB Archive/932459
Article ID: 932459
Article Last Modified on 2/22/2007
- Microsoft Windows Server 2003 Service Pack 1
- Microsoft Windows XP Service Pack 2, when used with:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
You are using Microsoft Windows Server 2003 with Service Pack 1 (SP1) or Microsoft Windows XP with Service Pack 2 (SP2). When you try to view a network connection in the Network Connections item in Control Panel, you experience the following symptoms:
- When you right-click a network connection and then click Properties, you receive the following error message:
- When you double-click a network connection, the bottom part of the Local Area Connection Status dialog box is cropped. The Properties button and the Disable button do not appear. Additionally, the Support tab is missing.
This problem occurs if the Default Impersonation Level setting in the Component Services snap-in is set to Anonymous. Windows Explorer uses the Default Impersonation Level setting to access network connection objects and dial-up connection objects. Anonymous access does not enable sufficient access for Windows Explorer to display detailed information about these objects.
To resolve this problem, use the Component Services snap-in to set the Default Impersonation Level setting to the default setting. The default setting for the Default Impersonation Level is Identify. To do this, follow these steps:
- Click Start, click Run, type dcomcnfg, and then click OK.
- Expand Component Services, expand Computers, right-click the computer that you want to configure, and then click Properties.
- Click the Default Properties tab, and then click to select the Enable Distributed COM on this computer check box, if it is not already selected.
- In the Default Impersonation Level box, click Identify, and then click OK.
- Log off the computer, and then log on again.
For more information about how to troubleshoot missing network connection icons, click the following article number to view the article in the Microsoft Knowledge Base:
825826 How to troubleshoot missing network connections icons in Windows Server 2003 and in Windows XP
Additional query words: dcom com com+ cut off truncated clipped
Keywords: kbnetwork kberrmsg kbexpertiseinter kbtshoot KB932459