Microsoft KB Archive/931127
Article ID: 931127
Article Last Modified on 12/5/2007
- Microsoft Windows Update
- Microsoft Update
When you use a utility that calls the CopyToCache method in Microsoft Windows Update or in Microsoft Update, you receive an error message that resembles the following in the %windir%\WindowsUpdate.log file:
- %windir% represents the path of the Windows system folder. Typically, C:\Windows is the path of the Windows system folder.
- The CopyToCache method is part of the Windows Update Agent (WUA) API.
This problem occurs if another update is in progress. You cannot have two concurrent updates.
To work around this problem, determine whether the WindowsUpdate.log file contains the "WU_E_OPERATIONINPROGRESS (hr=80240009)" error before you use the utility that calls the CopyToCache method.
Note Currently, there are no WUA API methods that check for concurrent updates.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbexpertiseinter kbtshoot KB931127